The Be Happy Yoga Project

Booking and cancellation policy

*You only need to read the section(s) relevant for the type of classes that you attend.

1. Group Yoga Classes

  1. We arrange group classes with you for a time and place of your choice. As they are specifically tailored to the needs of your group, they are suitable for all ages and abilities. Please contact us if you are uncertain whether a particular medical issue would be a problem for group classes.
  2. Either party may cancel classes due to planned reasons, such as holiday or unplanned reasons, such as illness. If you need to cancel a class, please contact us at least 24 hours in advance. Should we need to cancel, we will endeavour to announce all cancellations in advance by text to everyone who has booked and provided their mobile number and by email to everyone who hasn’t provided their phone number.
  3. Please arrive on time for the booked group class to ensure that the class starts on time and so as not to inconvenience the other participants.
  4. If you have booked a place and are unable to attend a class, feel free to allow someone else to attend in your place. Ensure that whoever else might be coming in your place contacts us in advance so we can ensure the class is suitable and we have the necessary intake forms.
  5. Please pay for your first class in cash once the session is over. If you decide to continue, you can pay either by cash or bank transfer on the first session of each pre-booked, four week block of classes. If you would like to pay via bank transfer, contact us for the necessary details.
  6. We ask that you complete an enrollment form before your first class. If you would like to complete it in advance you are welcome to contact us and we will email it to you directly.
  7. If you or any of the other participants have one of the following health conditions, you will need to provide us with a signed release from your doctor confirming your fitness to practice yoga: recent surgery, recent fracture, stroke, brain injury, spinal injury, osteoarthritis, rheumatoid arthritis. The assessment should specify what movements are restricted for you.
 

2. Corporate Yoga Classes

  1. Corporate classes have a fixed weekly class time.
  2. Class length is by negotiation. However, we generally recommend at least 45 minutes.
  3. Corporate classes are subject to a fixed fee (agreed in advance of the first class) for the class regardless of the number of participants that show up on a given day.
  4. We will invoice companies monthly for the number of classes provided. If the staff are paying for the classes themselves then they should nominate an organiser who is responsible for paying the full class fee in cash upfront at the start of the lesson.
  5. The group organiser should also ensure that all participants have completed an enrolment form in advance of their first class.
  6. It is the responsibility of the group to ensure that a suitable space is provided for the classes to take place.
  7. We reserve a group class slot at a fixed time in our schedule each week. We, therefore, ask that you provide us with at least 24 hours notice if you need to cancel any given class. Groups that cancel classes with less than 24 hours notice will be subject to the full class fee.
  8. Group participants are responsible for providing their own mats.
  9. If any of the course participants have one of the following health conditions, they will need to provide us with a signed release from your doctor confirming your fitness to practice yoga: recent surgery, recent fracture, stroke, brain injury, spinal injury, osteoarthritis, rheumatoid arthritis. The assessment should specify what movements are restricted in your case.
 

3. Private Yoga Classes

  1. Private yoga classes can be scheduled at your convenience and according to our availability.
  2. Private yoga classes are 75 mins in length, unless agreed otherwise. This includes at least 60 minutes of active teaching time and up to 15 minutes of talking at the beginning and end.
  3. The private yoga class takes place in your home or another location of your choice.. 
  4. Private classes are subject to a fixed fee (agreed in advance of the first class).
  5. The class fee is payable either in cash at the end of the lesson or by bank transfer on a monthly basis. 
  6. We reserve a slot for you in our weekly schedule. We, therefore, ask that you provide us with at least 24 hours notice if you need to cancel any given class. Private classes cancelled with less than 24 hours notice will be subject to the full class fee.
  7. Please enquire re: additional costs if you would like a friend or family member to join the session.
  8. If you have one of the following health conditions, you will need to provide us with a signed release from your doctor confirming your fitness to practice yoga: recent surgery, recent fracture, stroke, brain injury, spinal injury, osteoarthritis, rheumatoid arthritis. The assessment should specify what movements are restricted for you.
 

4. Community Yoga Courses

  1. We provide community yoga courses for disadvantaged, at risk or under-served communities in partnership with charities and social enterprises, who hereinafter are referred to as the partner organisation.
  2. The length and duration of community yoga courses are agreed on a case by case basis.
  3. Community courses are fully funded. Fully-funded courses are only made available where the partner organisation cannot be reasonably expected to find funding elsewhere, i.e. from the course participants themselves, through grant funding or through their own finances. For example, there would be no expectation that homeless people or asylum seekers could contribute towards course fees, however, we might reasonably expect that those managing health conditions, but who are still in employment might be able to.
  4. The partner organisation contact person should ensure that all course participants have completed an enrollment form in advance of the first class.
  5. It is the responsibility of the partner organisation to ensure that a suitable space is provided for the classes to take place,.
  6. The partner organisation is responsible for providing mats, unless agreed otherwise.
  7. If any of the course participants have one of the following health conditions, they will need to provide us with a signed release from their doctor confirming their fitness to practice yoga: recent surgery, recent fracture, stroke, brain injury, spinal injury, osteoarthritis, rheumatoid arthritis. The assessment should specify what movements are restricted for them.
 

I have read, understood and accept the above booking and cancellation terms and conditions.

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